Frequently Asked Questions about
Party Hire Springs :
Do you deliver?
- We deliver to certain areas upon request but prefer that you collect goods on the Thursday prior to your function and return on Monday after your function
How long in advance do I need to book goods?
- We advise that you book in advance to avoid disappointment (3 - 6 months prior to your function), especially during busy times - September to April.
- You can however order 1 day before your function on condition that stock required is available.
Do you have a showroom?
- Yes we have, please make an appointment to visit our showroom.
Do you do the set-up?
- No we don't, you hire from us and do your own set-up.
Do you own all the décor?
- Yes all stock belongs to us.
Can we return & collect goods out of working hours?
- You can return goods out of working hours upon arrangement, although the goods will only be checked on the first working day following the return and refundable deposit will be done via eft.
Can I make changes to my order once confirmed?
- Any major adjustments to be made 3 months prior to your function.
- Minor adjustments can be made no later than 2 weeks before your order (10% of total order). Addition to orders depends on availability.
How do I book?
- EMail detail of goods and amounts required and we will prepare a quote with all detail.
- You are welcome to visit our showroom and place the order with us.
How do I make payment?
- You can do an eft or pay cash, we do not have card facilities.